Who We Are: EvoTech is an Economically Disadvantaged Woman Owned Small Business located in San Antonio, TX. EvoTech is all about creating minds, technologies, and cultures that will bring change to the industry. Thinking outside of the box for the next generation of technology solutions. EvoTech provides Cybersecurity, Network Engineering, Program Management, Artificial Intelligence, and Application Development Services.

The Evolution Has Started…Do You Have What It Takes To Be Next?


Location: San Antonio, TX

Job Description: As a Network Operations Analyst you monitor endpoints and provide customer service from the Network Operations Center. The Analyst will be part of a Technical Operations Team that is the single point of contact for incident response and service requests from users.

Skills Desired:

  • Excellent analytical and problem-solving skills
  • Excellent verbal & written communication skills
  • Network troubleshooting
  • Active Listening
  • Close Attention to Detail
  • Strong Organization Skills
  • Systems analysis
  • Time Management
  • Operations Management
  • Active Learning

Responsibilities:

  • Deliver Information Technology (IT) management and security services
  • Provide system monitoring, health, and status reporting
  • Administer and monitor system availability and performance Tools
  • Provide a single point of contact that users and operators can use to report, document, track, and resolve system problems and account issues
  • Interface with personnel and systems to track and resolve incidents
  • Create incident reports and provide recommendations
  • Support requests from local operations supervisor
  • Perform triage, solve straightforward system problems, and utilize appropriate tools
  • Monitor system configuration and status including servers, operating systems, and software applications
  • Provide Tier 1 and Tier 2 support and coordinate with SOC and Field Service Representatives (FSR) to resolve and document incidents
  • Receives calls, opens, and closes trouble tickets
  • Lead troubleshooting via CC Knowledge Base
  • Logs incidents and requests and further escalate issues as needed
  • Creates shift logs
  • Updates incident tickets for root cause analysis and corrective action(s)
  • Escalate/communicate issues as defined by policies and escalation procedures
  • Participate in on-call rotation
  • Must be a US Citizen

Clearance Requirement: A successful candidate is subject to a background investigation by the government and must be able to meet the requirements to hold a SECRET clearance

Benefits:

  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Referral program
  • Tuition reimbursement
  • Vision insurance

Schedule:

  • 8 & 12 hour shifts
  • On call
  • Work Location:

  • In Person/Remote
  • How to apply: Please send resume/cover letter to dsnyder@teamevotech.com



    Location: San Antonio, TX

    Job Description: We are seeking a dedicated and reliable individual to join our team as a Custodian. The Custodian will be responsible for maintaining the cleanliness and orderliness of two facilities. This position involves performing routine cleaning tasks, ensuring proper waste disposal, restocking supplies, and contributing to the overall maintenance and safety of the premises. Additionally you may be tasked to perform additional errands for the CEO and COO of the company.

    Responsibilities:

    • Perform routine cleaning tasks, including sweeping, mopping, vacuuming, and dusting, to maintain a clean and hygienic environment.
    • Empty waste bins and dispose of trash in accordance with established procedures.
    • Clean and sanitize restrooms, ensuring they are well-stocked with necessary toiletries.
    • Restock cleaning supplies, toiletries, and other consumables as needed.
    • Report maintenance issues, such as broken fixtures or equipment, to the appropriate personnel.
    • Collaborate with other custodial staff and facility management team members to coordinate cleaning activities.
    • Monitor and report any security concerns or unauthorized individuals on the premises.
    • Adhere to safety standards and guidelines to ensure a safe working environment.
    • Perform occasional tasks as assigned, such as moving furniture, setting up for events, or assisting with special projects.

    Requirements:

    • High school diploma or equivalent.
    • Proven experience in custodial or janitorial work is a plus.
    • Knowledge of cleaning techniques, equipment, and chemicals.
    • Ability to follow safety protocols and guidelines.
    • Strong attention to detail and the ability to work independently.
    • Good communication and teamwork skills.
    • Physical ability to lift and move heavy objects and perform tasks requiring physical exertion.

    Working Conditions: The Custodian will primarily work indoors, and the position may involve exposure to cleaning chemicals. The role may require occasional weekend, holiday, or evening work to accommodate facility needs.

    How to apply: Interested candidates should submit their resume and cover letter to Deloris Snyder at dsnyder@teamevotech.com. We encourage individuals from diverse backgrounds to apply.